Professional Services
Business & Enterprise Solutions Team offers Professional Services to cover areas that our customers have told us were not sufficiently addressed by our providers. For example, some carriers don't assign a Project Manager for complex MPLS implementations. That leaves you responsible for coordinating all of the vendors and timetables.
These services are provided as optional, fee-based services.
Project Management
You've just signed a big contract and will be changing your network infrastructure to MPLS. This is a major undertaking, possibly the biggest in your career. Now you find out that your provider doesn't assign a Project Manager to coordinate the various people, places, and things necessary to make it happen. You can't afford a single mistake. We have a thorough understanding of telecommunications technology, personnel management and project management.
- Member of Telecommunications Project Management Association
- Single point of contact
- On-time, On-budget
Inventory Services
It goes without saying that you can't manage what you can’t measure or don't know exists. It is important for most businesses, from small to large enterprises, to have a central repository of every circuit, service, router, PBX, cell phone, order, invoice, card, computer, monitor, etc. It is also critical for the organization to know how that inventory is configured, what its purpose for existing is, and how it is related to all the other inventory elements.
Most companies don't know what they have, why they have it, or if it's even needed.
- Complete inventory of all circuits, features, and anything else you're being billed for
- Complete inventory of all equipment
- Contracts broken down in easy to understand language, with expiration dates and recommendations on how to optimize your current infrastructure.
Billing Audit
An amazing 70% of telecom bills have errors that are costing you money. The carriers billing systems are archaic, and haven't changed since the days we had just one choice. That goes back to 1984.
Telecommunications invoice auditing for business has been our specialty since 1986. We focus on telecommunications bill cost reduction resulting in an average savings of 35-40% without carrier changes.
We work on a contingency basis and only charge a small percentage of the savings we find. No savings? No charge. You won't pay us until the first month you begin realizing the savings. How can you lose?
On Call
You're thinking about hiring a telecom person to help with the daily grind. But you don't really need one full time, and if you hire a part time person what happens if you need them when they're not on duty?
Telecom Medic to the rescue. You only pay for what you need. Our fees are much lower than industry average, certainly less than you'll pay to have somebody on your payroll. You get an experienced telecom professional just when you need them. Just a phone call away.
Whats more, we beleive that somebody who works with your business on a regular basis gets to know how you operate, how you want things done. That also means less time learning, so you'll save money. That's why we guarantee to have an on call professional assigned to your account. You'll always have the same person/team, allowing us to really learn your business. You'll get the benefit of having a trained and experienced, professional, at less than it would cost to train and hire an employee.